IT Infrastructure jobs in Geneva

What you would do

• Maintain and evolve the portfolio of authentication and authorization services.
• Act as technical expert on service components (market tools and custom developments).
• Handle incidents and provide level 3 technical support.
• Participate in implementation and maintenance of diagnostic tools and monitoring indicators.
• Identify technical or security risks and propose corrections.
• Participate in evolution projects (design, development, testing, configuration, migration, deployment).

Skills

What you would do

• Survey the state of the art (in-toto, SLSA, Sigstore, SPDX, CycloneDX, OPA/Rego, EU AI Act documentation) and build on established standards.
• Define a risk classification (assist, supervised, autonomous × regulated, production-facing) and the controls each class triggers.
• Specify a provenance model capturing AI-generated output, tool and model, and human acceptance, automatically from commits, pull-request metadata and agent logs.
• Define human sign-off points and machine-checkable acceptance criteria per artefact type, expressed as a versioned YAML schema.
• Make the gate executable: CLI first, CI job second, with an agent self-check and a blocking pull-request check running in under three minutes.
• Write a signed gate record at each release, handle exceptions as reviewed pull requests with an expiry date, and evaluate the gate on a real ELCA codebase (false positives, runtime, developer friction).

Skills

What you would do

• Provide high-level proximity support to VIP users and management.
• Handle incidents and priority requests from analysis to resolution.
• Develop and maintain advanced PowerShell scripts to automate recurring tasks.
• Identify areas for continuous improvement and propose sustainable solutions.
• Document procedures and contribute to knowledge sharing within the team.

Skills

What you would do

• Lead and develop a team of 5 ICT technicians, organizing roles, priorities and resources.
• Manage daily Service Desk activity based on volumes, incidents and clinical priorities.
• Manage incidents, requests, calls and backlog, ensuring effective qualification, prioritization, assignment and closure of tickets.
• Monitor performance indicators and implement improvement actions.
• Ensure rapid, structured management of incidents with clinical impact, including escalation and coordination of local and central teams until service restoration.
• Act as senior technical referent for the Service Desk, providing Level 1 and 2 support across workstations, hardware, networking, peripherals, operating systems and Microsoft environment.

Skills

What you would do

• Carry out studies of customer connection to the network and define technical solutions adapted to their needs.
• Contribute to the design, development, and dimensioning of medium and low voltage networks.
• Develop prospective scenarios to anticipate the evolution and future needs of the electrical network.
• Conduct studies on the integration of new uses and large energy consumers such as data centers or electromobility.
• Improve digital tools, methods, and reference documents used by network engineering.
• Contribute to cross-functional projects related to the evolution of the electrical system and continuous improvement of practices.

Skills

What you would do

• Develop and validate dynamic simulation models of HVAC, cooling, ventilation, and hydraulic systems to assess plant performance and energy optimisation opportunities.
• Design, test, and implement control system improvements, including advanced control strategies, to enhance energy efficiency, reliability, and operational stability.
• Apply data analytics, machine learning, and neural network techniques to support performance monitoring, fault detection, predictive analysis, and process optimisation.
• Manage deployment, testing, commissioning, and performance verification of process, control, and AI-based solutions on operational plants.
• Produce technical studies, engineering recommendations, and performance assessments, collaborating with operations and maintenance teams.

Skills

What you would do

• Support customers in the use of products and services with clear, needs-based answers.
• Analyze requests, identify problems, and find effective solutions.
• Handle varied situations from daily questions to cases requiring deeper analysis.
• Collaborate with internal teams to resolve customer issues.
• Contribute to improving processes, documentation, and AI-based tools.
• Relay customer difficulties and needs to help evolve services.

Skills

What you would do

• Analyze IT and cyber risks from a second line of defense perspective.
• Control documentation and evaluate risk assessments from a first line of defense perspective.
• Own risk reporting for the second line of defense.
• Control and guarantee the completeness of key figures of risk factors.
• Evaluate risks in processes.
• Guarantee appropriate controls and measures for risk mitigation.

Skills

What you would do

• Support the Humanitarian Action Unit in responding to humanitarian crises and assisting OHCHR field presences worldwide.
• Contribute to OHCHR leadership engagement in the Inter-Agency Standing Committee (IASC) processes, including policy formulation, strategic priority setting, and resource mobilization efforts.
• Assist in strengthening OHCHR organizational effectiveness through resource mobilization and staff training initiatives.
• Conduct research and drafting on human rights in humanitarian action, early warning, and protection mechanisms in situations of conflict, violence, and insecurity.
• Coordinate with internal teams and external stakeholders to support collective humanitarian action mandated by UN General Assembly Resolution 46/182.
• Perform other duties as assigned by the Coordinator of the Humanitarian Action Unit.

Skills

What you would do

• Provide N1-N2 user support on-site at client locations and from Swisscom premises.
• Resolve incidents and assistance requests quickly to ensure high user satisfaction.
• Maintain and troubleshoot Microsoft technologies including Windows 10/11, M365, and Active Directory.
• Manage users via Active Directory and maintain the software/hardware environment.
• Participate in client workplace-related projects.
• Work in a multi-client environment using agile methods.

Skills

What you would do

• Contribute to the regular monitoring of the company's cybersecurity maturity.
• Analyze CIS and NIST frameworks and assess current maturity levels.
• Implement a monitoring process and deploy it in a tool.
• Regularly evaluate the evolution of the maturity score for each control.
• Collaborate with IT and business teams.

Skills

What you would do

• Planning, coordination and implementation of the company-wide rollout of Windows 11.
• Carrying out hardware and software compatibility checks.
• Supporting users during the changeover and aftercare.
• Collaborating with internal departments and external service providers.
• Documentation of processes and results.

Skills

What you would do

• Ensure compliance with laws, regulations, and standards.
• Develop, enforce, review, and monitor security policies, standards, and procedures.
• Conduct risk assessments and implement mitigation strategies.
• Maintain information asset inventories and the cybersecurity control catalog.
• Perform internal and external security audits and respond to audit demands.
• Manage 3rd party audits and vetted supplier/tool inventory.

Skills

What you would do

• Provide face-to-face onsite desktop and Microsoft 365 support to end users at customer premises.
• Diagnose and resolve hardware, software, OS, and application issues across laptops, desktops, thin clients, mobile devices, printers, and peripherals.
• Perform IMACD activities: deploy devices, coordinate workstation setups, execute hardware refreshes, and securely decommission obsolete devices.
• Manage device inventory and asset lifecycle, maintaining CMDB records and coordinating vendor repairs.
• Create, modify, and disable user accounts in Active Directory, Azure AD, and Microsoft 365.
• Handle password resets, account unlocks, distribution groups, and MFA enrollment.

Skills

What you would do

• Lead and deliver multidisciplinary projects helping clients determine applicability and implications of cybersecurity laws, regulations, and requirements.
• Transform legal obligations into cyber strategies, risk management models, governance frameworks, policies, control frameworks, and implementation roadmaps.
• Design and evaluate regulatory compliance programs including requirement inventories, control mapping, evidence management, gap management, and regulatory reporting.
• Assess clients' regulatory readiness, compliance, and maturity and support implementation, testing, and independent reviews.
• Advise and audit clients on regulatory frameworks covering cyber risk management, incident response, third-party and supply chain security, vulnerability management, secure product development, and business continuity.
• Lead workshops and information sessions with boards and senior management.

Skills

What you would do

• Lead project teams on complex cyber engagements.
• Identify relevant cyber risks and develop tailored cyber strategies.
• Turn technical findings into clear recommendations for security and IT leaders.
• Support clients' large-scale transformational projects.
• Define cost-effective cyber strategies and implementation recommendations.
• Build and manage lasting relationships with client stakeholders.

Skills

What you would do

• Receive and process housing requests according to Foundation criteria, including urgent cases.
• Coordinate pre-admissions with network partners.
• Assess immediate social and administrative needs upon arrival and implement necessary services.
• Support women in administrative, social, and financial procedures.
• Explain procedures and facilitate understanding of correspondence.
• Maintain and update administrative situations and liaise with relevant organizations.

Skills

What you would do

• Resolve incidents directly at client sites.
• Manage tickets and shared mailbox.
• Document solutions.
• Apply ITIL.
• Support workstations and thin clients (IGEL).
• Manage Microsoft & O365 environments.

Skills

What you would do

• Ensure daily administration of the Commvault platform.
• Supervise backups and process job failures.
• Perform restoration requests (files, virtual machines, databases).
• Create, modify and maintain backup policies.
• Manage Media Agents (Windows, Linux, Hyperscale X), storage libraries, Disk Libraries and Storage Policies.
• Monitor capacity of dedicated backup storage spaces.

Skills

What you would do

• Provide daily technical support to users.
• Ensure proper functioning, maintenance, and availability of the IT equipment and systems.
• Advise and support users in the use of IT tools.
• Analyze and understand user requests.
• Collaborate with external partners and suppliers.
• Resolve complex office problems.

Skills