Customer Service jobs in Basel
- 226 open roles
- 39 posted in the last 7 days
- 147 employers hiring
- Updated 17 Oct 2026
Team Leader Customer Service Occupational Pension
ServisaGermanLead3 days ago
Team Leader Customer Service Occupational Pension
Servisa
What you would do
- Lead and develop the customer service team professionally and personally.
- Ensure efficient team organization and high standards.
- Guarantee professional and legal correctness in pension advice.
- Handle contact and cooperation with companies, insured persons, brokers, and pension institutions.
- Participate in or lead projects.
Skills
MS Pension (2nd Pillar)Occupational Pension AdvisoryTeam LeadershipPension Law ComplianceBroker Relations
Apprentice Cook
Grand Hotel Euler BaselGermanJunior8 days ago
Apprentice Cook
Grand Hotel Euler Basel
What you would do
- Complete a culinary apprenticeship in a 4-star hotel restaurant, learning regional and seasonal cooking techniques, food preparation, and kitchen operations under supervision.
Skills
Food PreparationRegional CuisineSeasonal CookingKitchen Hygiene (HACCP)Knife Skills
Night Porter
Krafft BaselGerman3 days ago
Night Porter
Krafft Basel
What you would do
- Receiving and greeting guests at the reception during night shifts.
- Answering and directing phone calls.
- Handling mail and packages.
- Assisting with check-in/check-out procedures.
- Maintaining a clean and welcoming reception area.
Skills
Front Desk OperationsGuest ReceptionPhone HandlingMail & Package HandlingCheck-in/Check-out
Branch Manager or Deputy Branch Manager
TempobrainGermanSenior100%
Branch Manager or Deputy Branch Manager
Tempobrain
What you would do
- Overall responsibility for the operational and personnel management of the branch.
- Leading, motivating, and developing employees.
- Ensuring competent customer advice and high service quality.
- Analyzing and controlling relevant personnel key figures.
- Creating personnel deployment planning and ensuring optimal staffing.
- Recruiting and introducing new employees.
Skills
Personnel Deployment PlanningPersonnel Key Figures AnalysisRecruitmentRetail SalesCustomer Advisory
Medical Technologist
ITRISGermanMid-level
Medical Technologist
ITRIS
What you would do
- Inspect, maintain, and repair medical technology devices.
- Implement legal regulations (MepV).
- Handle administrative tasks.
Skills
Medical Device MaintenanceDevice RepairMepV ComplianceElectrical InstallationAutomation Technology
Delivery Driver
UPSEnglish10 days ago
Delivery Driver
UPS
What you would do
- Deliver and pick up packages to and from residential and/or commercial properties.
- Drive safely to and from destinations using UPS safe driving methods.
- Lift, lower, and carry packages in a fast-paced environment.
- Provide efficient customer service.
Skills
Safe DrivingPackage DeliveryLifting (70 lbs)Customer ServiceRoute Driving
Morning Newspaper Deliverer
PrestoGerman7 days ago
Morning Newspaper Deliverer
Presto
What you would do
- Deliver newspapers and magazines to customers on a morning route from Monday to Saturday between 5:00 and 6:30 AM.
- Travel to delivery points by car, bicycle, or on foot.
- Maintain good delivery quality and customer satisfaction.
- Work independently and flexibly in all weather conditions.
Skills
Category A1/B Driving LicenseRoute DeliveryPhysical FitnessNavigation SkillsBicycle Riding
Chauffeur & Deployment Coordination
CONFISERIE BESCHLEGerman14 days ago
Chauffeur & Deployment Coordination
CONFISERIE BESCHLE
What you would do
- Driving clients or goods as a chauffeur.
- Coordinating and scheduling deployments.
- Supporting reservation, revenue and yield management activities.
Skills
Chauffeur DrivingDeployment CoordinationReservation ManagementYield ManagementRevenue Management
Cafeteria Staff
Zoo BaselGerman4 days ago
Cafeteria Staff
Zoo Basel
What you would do
- Ensure smooth daily operations in the cafeteria.
- Use, care for, and clean all equipment professionally.
- Wash dishes and clear tables.
- Prepare sandwiches, quiches, and various desserts.
- Serve customers in a friendly, customer-oriented manner.
- Work weekends and public holidays and cover shifts as needed.
Skills
Food PreparationDishwashingEquipment CleaningCustomer ServiceGastronomy Experience
Heizungsinstallateur Kundenarbeit
ProSolis AGGermanJunior
Heizungsinstallateur Kundenarbeit
ProSolis AG
What you would do
- Independently manage smaller construction sites for new installations and renovations of heating systems in single-family homes, small to medium-sized multi-family homes, and commercial buildings.
- Perform installation and replacement of heating technology systems for private and commercial customers.
Skills
Heating InstallationHeating System ReplacementRenovation WorkConstruction Site ManagementDriving License Category B
Fitness Instructor
Fitnesspark, movemiGermanJunior100%1 day ago
Fitness Instructor
Fitnesspark, movemi
What you would do
- Provide professional customer support across the entire training area.
- Conduct trial training sessions and sell memberships.
- Create and deliver training programs for new and existing customers.
- Ensure cleanliness and hygiene within the studio.
- Teach personal training and lead short abdominal and back training sessions.
Skills
Personal TrainingSmall Group TrainingMedical Training TherapyFunctional TrainingBLS/AED Certification
Commercial Apprentice
NovartisGerman + French + EnglishJunior3 days ago
Commercial Apprentice
Novartis
What you would do
- Performing commercial tasks in production, trade, and service companies as well as in administration.
- Working in direct customer contact or in back-office services.
- Applying knowledge of basic economic principles.
- Handling oral and written communication.
- Supporting operational processes and business objectives.
Skills
Commercial AdministrationCustomer ContactWritten CommunicationOral CommunicationBasic Economic Principles
Commercial Apprentice
RocheGermanJunior36 days ago
Commercial Apprentice
Roche
What you would do
- Supporting the team through organizing customer meetings, appointment coordination, and individual project support.
- Handling topics such as purchasing, marketing, and human resources.
- Supporting complex financial processes in a globally active company.
- Organizing business trips or events.
- Learning theory in the areas of assistance, administration, and finance and applying it in practice.
Skills
Appointment CoordinationProject SupportPurchasingMarketing SupportHuman Resources Support
Pharmacy Technician Apprentice
TopPharm CityRing ApothekeGermanJunior
Pharmacy Technician Apprentice
TopPharm CityRing Apotheke
What you would do
- Complete a structured apprenticeship in a modern pharmacy.
- Provide health advice to customers.
- Process prescriptions.
- Advise on dermatocosmetics and natural medicine.
- Participate in health services and pharmaceutical offerings.
- Work under the guidance of experienced vocational trainers.
Skills
Prescription ProcessingHealth AdviceDermatocosmeticsNatural MedicinePharmaceutical Products
Working Student Broker Services Non-Life
HelvetiaGerman or FrenchJunior4 days ago
Working Student Broker Services Non-Life
Helvetia
What you would do
- Provide reliable 1st-level support for insurance brokers in Switzerland for new and existing business.
- Process adjustments to insurance contracts and record data in systems.
- Create offers according to customer needs and ensure timely processing.
- Provide technical information to internal and external contacts.
- Identify optimization potential and support implementation of improvements.
Skills
Insurance Contract Administration1st-Level SupportOffer CreationData Entry & RecordingFrontend Systems
Team Leader AHV/IV Benefits Department
Ausgleichskasse Arbeitgeber BaselGerman + FrenchLead80–100%
Team Leader AHV/IV Benefits Department
Ausgleichskasse Arbeitgeber Basel
What you would do
- Lead a 8-person team in personnel, organizational, and technical matters.
- Develop and train employees.
- Review applications for all AHV/IV benefits.
- Calculate and determine benefits.
- Serve as first point of contact for complex questions.
- Advise insured persons on social insurance law.
Skills
AHV/IV Benefits AdministrationSocial Insurance LawBenefits CalculationApplication ReviewTeam Leadership
Sales Specialist Apprenticeship
AMAGGermanJunior
Sales Specialist Apprenticeship
AMAG
What you would do
- Advise customers in the showroom, by phone, and online.
- Answer questions about the product range and create an attractive customer experience.
- Maintain data on the product range in the system and create evaluations.
- Process and coordinate requests for returns, repairs, and replacement deliveries, including the procurement process from order to vehicle delivery.
- Calculate sales prices for used cars, create trade-in offers, and present financing options.
Skills
Automotive SalesCustomer AdvisoryUsed Car ValuationTrade-in OffersFinancing Options
Project Manager Electrical Engineering
ScherlerGermanSenior
Project Manager Electrical Engineering
Scherler
What you would do
- Responsible for building technology in electrical engineering from pre-project phase to final billing.
- Create concept studies, project planning and tenders, execution planning, specialist construction management and cost control.
- Advise the client with technical know-how and innovative ideas.
- Lead and support the project team.
- Participate personally in customer acquisition and project orders.
Skills
Electrical EngineeringBuilding TechnologyConcept StudiesTender PreparationExecution Planning
Senior Financing Specialist
Basler KantonalbankGermanSenior80–100%Hybrid1 day ago
Senior Financing Specialist
Basler Kantonalbank
What you would do
- Structure complex real estate financing and accompany them through to successful completion.
- Conduct customer discussions with affluent private individuals and real estate companies.
- Participate in the continuous development and optimization of processes in the mortgage business.
- Serve as a service-oriented contact person for customer advisors and customers in demanding financing topics.
Skills
Real Estate FinancingMortgage BusinessCorporate Client FinancingAvaloqBanking Software
Sales Consultant
UmanoGermanJunior100%
Sales Consultant
Umano
What you would do
- Advise customers on mobile, internet, TV, and Apple/Android products.
- Identify customer needs and offer suitable solutions.
- Present devices and services in the shop.
- Develop ideas to improve the shop.
- Check deliveries and prepare repaired devices for collection.
- Assist with inventories.
Skills
Retail SalesCustomer AdvisoryProduct PresentationInventory ManagementDelivery Checking
Languages required
All roles
81%
GermanGerman + EnglishGerman + French + EnglishOther
Industries
- Technology102
- Healthcare59
- Retail55
- Construction48
- Finance41
- Hospitality39
Employers
- Express Personal13
- Coop12
- Helvetia9
- Migros6
- exedra ag6
- Manor4
Skills
- Customer Advisory53
- Retail Sales42
- Customer Service33
- Merchandising23
- Cash Register Operation21
- Inventory Management19
Seniority and workload
- Junior72%
- Mid-level18%
- Senior9%
- Lead1%
- 100% only32%
- Range up to 100%21%
- Part-time47%
New roles per week
Questions
How many customer service jobs are open in Basel?
226 open roles, 39 of them posted in the last 7 days.
Who is hiring?
Express Personal, Coop, Helvetia, Migros have the most open roles.
Which languages are required?
German is the most common requirement (81% of roles).
How we count
Open customer service roles in the Basel area, checked daily. Workload is taken from the posting text where stated. Recruitment agencies are excluded from the role sample.